Confidential Close Call Reporting System - C3RS

Confidential Close Call Reporting System

A Federal Railroad Administration (FRA) sponsored voluntary confidential program allowing railroad carriers and their employees to report close calls. The program provides a safe environment for employees to report unsafe events and conditions. Employees receive protection from discipline and FRA enforcement. Railroads also receive protection from FRA enforcement for events reported within C3RS. 

  • NASA acts as Independent Third Party
  • NASA accepts close call reports online or by mail
  • Currently there are 8 participating carriers and 17 active Peer Review Teams (PRTs)
  • Over 21,000 front line railroad employees are eligible to report safety incidents to C3RS
  • PRTs are cross functional teams that evaluate de-identified reports and make recommendations for corrective actions

Eighth Annual C3RS User Group Workshop Held in Scranton, PA

Over 90 participants from interested stakeholders recently met at the Steamtown National Historic Site in Scranton, PA to discuss lessons learned, share best practices and create new ideas for enhancing railroad safety.

2018 C3RS User Group

 Interested in joining C3RS?  Or would you like more information?  Contact the FRA C3RS Implementation Team at

Who is involved in C3RS?

The Federal Railroad Administration (FRA), National Aeronautics and Space Administration (NASA), U.S. Department of Transportation (DOT, railroad carriers, carrier employees, labor organizations, peer review teams, and a steering committee. Find out more.

C3RS is currently accepting reports from the following participating railroads: New Jersey Transit, Amtrak, Septa, Strasburg Rail Road, MBTA/Keolis, MetraMetro-North, and Long Island Rail Road.

Submit Reports Electronically!


(You can also report by mail)

New and Noteworthy

SEPTA joined C3RS December 2016

C3RS Improves Safety Culture

February 2016 FRA Research Results report shows C3RS contributes to safety and safety culture improvements. 

C3RS Expands Program

April 2016 FRA Research Results report shows C3RS can be successfully implemented, impact safety, and be sustained at multiple sites.


Collaborative Incident Analysis and Human Performance Handbook