Development and Pilot Testing of Crew Resource Management Training Program for Railroad Industry
KEYWORDS: Development and Pilot Testing of Crew Resource Management Training Program for Railroad Industry
In response to the National Transportation Safety Board’s (NTSB) recommendation, the Association of American Railroads (AAR) and Norfolk Southern Railway (NS) jointly developed a video-based CRM training course that was oriented largely to training of railroad operating crews (engineers and conductors). Several FRA Office of Safety personnel and safety managers of several railroads were interested in seeing additional CRM training materials that could be applied more broadly across the many varied crafts and skills within the rail industry. This led them to approach researchers from the Texas Transportation Institute (TTI), seeking development of a pilot rail CRM course that could be used to meet this wider application. This report describes the results of that research.
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