Research Results

C3RS: Midterm Accomplishments at Another Site and Success Factors Across Sites

  • 18
  • Feb
  • 2016
AUTHOR: Federal Railroad Administration
KEYWORDS: Close calls, continuous improvement, employee involvement, freight rail, human factors, passenger rail, risk reduction, safety culture
ABSTRACT: The Federal Railroad Administration (FRA) has been implementing the Confidential Close Call Reporting System (C3RS), and FRA is sponsoring a rigorous evaluation of C3RS in order to answer three questions: 1) What conditions are necessary to implement C3RS successfully? 2) What is the impact of C3RS on safety and safety culture? 3) What factors help to sustain C3RS? This paper contains findings at one demonstration site (Site A), which are based on interviews with stakeholders and redacted C3RS program data, as well as cross-site findings from several other sites. To protect company confidentiality, specific sites are not identified in in the findings.
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