Research Results

C3RS is Implementing Corrective Actions and Expanding Within the Railroad Industry

  • 25
  • Apr
  • 2016
AUTHOR: Federal Railroad Administration
KEYWORDS: Close calls, continuous improvement, employee involvement, freight rail, human factors, passenger rail, risk reduction, safety culture
ABSTRACT: As the Federal Railroad Administration (FRA) implements the Confidential Close Call Reporting System (C3RS), FRA has been sponsoring a Lessons Learned Team (LLT) that seeks to answer three questions: 1) What conditions are necessary to implement C3RS successfully? 2) What is the impact of C3RS on safety and safety culture? 3) What factors help sustain C3RS over time? Participants in the pilot program include Union Pacific Railroad (UP), Canadian Pacific Railway (CP), New Jersey Transit (NJT), and Amtrak. Each railroad’s study is five years long.
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