Other Reports

A Survey of Shipper Satisfaction with Service and Rates of Shortline and Regional Railroads

  • 01
  • Aug
  • 1989
AUTHOR: Interstate Commerce Commission
SUBJECT: Evaluation
KEYWORDS: Staggers Rail Act of 1980, Questionaire, Independent Shortline Railroads
ABSTRACT: [From the Preface] This report presents the results of a shipper survey conducted jointly by the staff of the Federal Railroad Administration (FRA), an agency of the U.S. Department of Transportation, and the Interstate Commerce Commission (ICC). The survey was designed to provide information on shipper experiences with shortline and regional railroads created since 1980.